Choosing the right insurance provider is a tough decision that most Americans will go through at some point in their lives. There are a multitude of factors that determine your decision. Maybe your insurance needs include collector vehicles like classic cars. Or, perhaps you need RV insurance. Then, you have to balance your coverage needs against the best cost. Finally, all the benefits in the world can’t paint over the need for quality customer service. With all that being said, here are a few benefits of choosing a family-owned, local insurance agency.
Local Knowledge
A family-owned insurance agency is going to be very knowledgeable about the local area. If you have to file a claim for an accident, they will actually know the road it happened on. This is because they themselves have probably been driving on it all their lives. That knowledge can help them better evaluate your claim. This is especially true for the three most common types of insurance claims, fender bender, theft, and whiplash. Personal knowledge of the area could give them added insight into your claim.
Customer Service
Without a doubt, the strongest asset of a family-owned, local insurance agency is their customer service. In a world where big, faceless corporations seem dominant, the value of quality customer service has never been higher. Family-owned insurance agencies take the time to create relationships with their customers. They often provide their personal contact information and make themselves available at all hours. This creates a bond of trust where customers are comfortable knowing that if they get in an accident, their insurance agent is going to be there for them.
Community
As family-owned insurance agencies are local, they are committed to the success of the community. They sponsor youth sports teams, lend help in volunteering, and support other local businesses. At the end of the day, they are neighbors first. Choosing them as your insurance provider reaffirms that commitment to the community.
Overall, choosing the right insurance provider can be difficult. But, selecting a family-owned insurance agency can provide a lot of advantages. If you want someone that is locally knowledgable, has great customer service, and is invested in the community, then it could be the right choice for you.